FAQ
Is your matcha organic and ceremonial-grade?
Yes! All of our matcha is organic and ceremonial-grade, sourced directly from Japan.
We work with trusted tea farms that carefully cultivate and stone-grind the tea leaves to create vibrant green matcha with a delicious flavor.
We offer carefully selected matcha from different regions of Japan, each with its own unique flavor profile, so you can find the one that best suits your taste.
Explore our matcha selection here: Products
Where is your matcha from?
Our matcha is sourced directly from trusted tea farms in Japan. We currently offer two organic and ceremonial-grade matchas: one from Uji, Kyoto, and one from Kirishima, Kagoshima.
Each region has its own unique growing conditions and flavor profile, so you can choose the matcha that best suits your taste.
Explore our matcha selection here: Products
How do I cook with your matcha?
You can cook so many things with our matcha!
Here are a few of our favorites: matcha brownies, matcha cookies, matcha affogato, and matcha cupcakes. Check out our Odd recipes here: Odd Community
Or follow us on Instagram and TikTok for lots of delicious (and Odd) recipe ideas!
How do I make the most creamy matcha?
Yum…a creamy matcha is our favorite thing! To learn how to make the creamiest matcha, check out our Odd recipes here: Odd Community
How long can my matcha last once I've opened it?
An expiration date is printed on the product. We recommend storing your matcha in the fridge once it's opened.
Where can I buy Odd Balance?
You can buy our products directly through our website here: Products
Odd Balance is also served at various cafés and restaurants — check out our store locator to find a spot near you and enjoy it out in the wild: Store Locator
If you have a favorite place that could use some Odd Balance, please send us an email at info@oddbalance.dk. We'll reach out to them directly and hopefully become friends soon.
Where do you ship?
We currently ship to most countries across Europe, with the exception of Norway.
We recommend signing up for our newsletter to be the first to know when we launch in your country. We can’t wait to bring Odd Balance to your hood!
Got other questions for us?
If you have any callouts or questions about Odd Balance, please reach out to us at: info@oddbalance.dk, and we’ll get back to you as soon as possible. We love to chat!
How to return a product?
Please have a look here: Return & Refund Policy