FAQ
Is your matcha organic and ceremonial grade?
Yes! Our matcha is organic and ceremonial grade. It comes from a farm in Uji, Kyoto, Japan, and is made from the finest organic green tea leaves. Our organic and ceremonial grade matcha has a vibrant green color and is rich in antioxidants.
Where is your matcha from?
Our organic and ceremonial grade matcha comes from a farm in Uji, Kyoto, Japan.
How do I cook with your matcha?
You can cook so many things with our matcha! Here are a few of our favorites: matcha brownies, matcha cookies, matcha affogato, and matcha cupcakes. Check out our Odd recipes here: Odd Community
Or follow us on Instagram and TikTok for lots of delicious (and Odd) recipe ideas!
How do I make the most creamy matcha?
Yum…a creamy matcha is our favorite thing! To learn how to make the creamiest matcha, check out our Odd recipes here: Odd Community
How long can my matcha last once I've opened it?
An expiration date is printed on the product. We recommend storing your matcha in the fridge once it's opened.
Where can I buy Odd Balance?
You can buy our matcha products directly through our website here: Matcha Products
You’ll also find Odd Balance served at various cafés and restaurants — check out our store locator to find a spot near you and enjoy it out in the wild: Store Locator
PS: If you have a favorite place that could use some Odd Balance, please send us an email at info@oddbalance.dk. We'll reach out to them directly and hopefully become friends soon.
Where do you ship?
We currently ship only to Denmark; however, we’re looking to expand to the rest of Europe—stay tuned.
We recommend signing up for our newsletter to be the first to know when we launch in your country. We can’t wait to bring Odd Balance to your hood!
Got other questions for us?
If you have any callouts or questions about Odd Balance, please reach out to us at: info@oddbalance.dk, and we’ll get back to you as soon as possible. We love to chat!
How to return a product?
Please have a look here: Return & Refund Policy